All our Partition Walls are ON SALE!

Home
Shop
Custom Design
  • Process Overview
  • Materials & Finishes
  • Our Projects
Contact Us
Home
Shop
Custom Design
  • Process Overview
  • Materials & Finishes
  • Our Projects
Contact Us
More
  • Home
  • Shop
  • Custom Design
    • Process Overview
    • Materials & Finishes
    • Our Projects
  • Contact Us
  • Sign In
  • Create Account

  • Orders
  • My Account
  • Signed in as:

  • filler@godaddy.com


  • Orders
  • My Account
  • Sign out

Signed in as:

filler@godaddy.com

  • Home
  • Shop
  • Custom Design
    • Process Overview
    • Materials & Finishes
    • Our Projects
  • Contact Us

Account

  • Orders
  • My Account
  • Sign out

  • Sign In
  • Orders
  • My Account

Terms and Conditions

Effective Date: July 7, 2025


Welcome to Lost Guides Designs (“Lost Guides Designs,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website at https://lostguidesdesigns.com/ and its affiliate extensions (the “Site”) and any services, products, or content made available through the Site.


By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.


1. Services and Products

We offer custom woodwork, furniture, and design services, as well as informational content on our Site. All services are subject to availability and final confirmation.


We reserve the right to:

  • Withdraw or cancel services without notice.
  • Modify prices or offerings at any time.
  • Refuse any order you place with us.


2. Payments and Transactions


All payments must be made in full before production begins, unless otherwise agreed in writing. We accept payments through approved secure gateways. You are responsible for providing accurate billing and contact information.


3. User Conduct


By using the Site, you agree not to:

  • Violate any applicable laws or regulations.
  • Post or transmit any unlawful, harmful, threatening, abusive, defamatory, vulgar, obscene, or otherwise objectionable material.
  • Upload or distribute spam, promotional content, or unsolicited messages.
  • Interfere with or disrupt the Site’s operation.


We reserve the right to disable or remove user access if behavior violates these Terms.


4. Intellectual Property


All content on this Site—including images, text, graphics, logos, and designs—is the intellectual property of Lost Guides Designs or its licensors. You may not:

  • Reproduce, distribute, or republish any content without our written permission.
  • Use our designs for commercial purposes without an explicit license.
  • Alter, adapt, or create derivative works based on our content without prior consent.


5. Accuracy of Information


While we strive to ensure the accuracy of information on the Site, we do not guarantee that descriptions, pricing, or other content is complete, current, or error-free. We reserve the right to correct any errors or inaccuracies at any time.


6. Limitation of Liability


To the maximum extent permitted by law, Lost Guides Designs shall not be liable for any direct, indirect, incidental, consequential, or punitive damages resulting from your use of (or inability to use) the Site or any products or services. Some products will be sent to be assembled by end-user, customer is responsible for all damages, injuries or harms from Lost Guides Designs products.


7. Links to Other Sites


Our Site may contain links to third-party websites. We are not responsible for the content or practices of those sites and encourage you to read their terms and privacy policies.


8. Account Termination


We may suspend or terminate your access to the Site at our sole discretion, without notice, for conduct that we believe violates these Terms or is otherwise harmful to other users, us, or third parties.


9. Changes to These Terms


We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the Site after changes are posted constitutes your acceptance.


10. Governing Law


These Terms shall be governed by and construed in accordance with the laws of the State of Indiana, USA, without regard to its conflict of law principles.


11. Contact Us


If you have any questions about these Terms, please contact us:


Lost Guides Designs

Email: salesteam@lostguidesdesigns.com

Phone:  +1.317.593.9676 

Return and Refund Policy

Lost Guides Designs – Return Policy

We want you to love your space—and your purchase. If you're not completely satisfied, we offer a hassle-free return policy designed with your peace of mind in mind.

30-Day Free Returns
You have 30 days from the date of delivery to return eligible items for a full refund. We’ll cover the return shipping—no questions asked.

Return Guidelines

  • Items must be in original, unused condition with all packaging and accessories
  • Custom or made-to-order pieces are final sale and not eligible for return.
  • Returns must be initiated within 30 days of delivery by contacting our support team at salesteam@lostguidesdesigns.com.
     

How to Return

  1. Contact us at salesteam@lostguidesdesigns.com or log in to your account.
  2. We’ll send you a prepaid return shipping label.
  3. Pack and ship the item using the provided label.
  4. Once received and inspected, your refund will be processed within 5–7 business days.
     

Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of delivery. We’ll make it right—fast.

Questions?
Our team is here to help. Email us at salesteam@lostguidesdesigns.com or call us at +1.317.593.9676.

  • Privacy Policy
  • Terms and Conditions

Lost Guides Designs

Indianapolis, Indiana

+1.317.593.9676

Copyright © 2025 Lost Guides Designs, LLC- All Rights Reserved.

Powered by

This website uses cookies.

We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

Accept